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One Horizon · Payment
Payment methods
Six ways to pay for your order. All payments are encrypted and processed through certified Swiss and European payment service providers; we never see your card information.
Effective June 20, 2026
Payment Methods
Visa, Mastercard, American Express
All major credit cards. The card will be charged when the order is placed, even if an item is still being sourced.
Apple Pay
Pay with Face ID or Touch ID, right from your Apple device. No need to enter your card information.
Google Pay
Pay with the cards linked to your Google Account without having to re-enter your information.
PayPal
Pay with your PayPal account without sharing your card information with us.
Advance payment by bank transfer
You transfer the amount to our account, and we'll ship the order once we receive payment. You'll receive our account information during the ordering process.
Good to Know
- All prices are final prices in Swiss francs, including Swiss value-added tax. The only additional cost is shipping, which is displayed in the shopping cart and is waived for orders of CHF 80 or more.
- Charges at the time of order. Credit cards are charged when an order is received, even if an item is still being procured. In the event of a cancellation, we will issue a refund or credit the amount to your account.
- No installment payments, no purchase on account. We do not offer either option. If you do not wish to pay by card, please use the prepayment option.
- Swiss francs only. We accept payment exclusively in CHF and ship only within Switzerland. Therefore, there are no customs or import duties.
- You can find your invoice in the order confirmation and in your customer account under “Orders.”
Advance Payment: Details
For prepayment orders, we reserve or order the merchandise after receiving your order and ship it as soon as we receive payment. For merchandise from a supplier’s warehouse, the order is also processed only after payment has been received.
The payment deadline is seven days. A binding contract is formed upon placing the order.
Tip: Don’t type the information out—just copy it with a single click and paste it into your banking app. Include your order number as a reference so we can match the payment right away.
- Recipient
- Neo Horizon GmbH
- Street
- Kanalstrasse Ost 31
- ZIP Code and City
- 3942 Raron
- Country
- Switzerland
- Bank
- Raiffeisen Bank, Switzerland
- IBAN
- CH55 8080 8001 5987 8551 2
- IID (BC No.)
- 80808
- SWIFT/BIC
- RAIFCH22
- Currency
- Swiss Franc (CHF)
- Deadline
- 7 days from the date of order
Payment in euros
Prepayments for orders placed in the shop are processed exclusively in Swiss francs via the account listed above. We maintain a euro account only for exceptional cases, such as invoices to business customers in the eurozone. Please use it only if we have specifically instructed you to do so.
- Recipient
- Neo Horizon GmbH
- Street
- Kanalstrasse Ost 31
- ZIP Code and City
- 3942 Raron
- Country
- Switzerland
- Bank
- [Bankname EUR-Konto eintragen]
- IBAN
- [EUR-IBAN eintragen]
- SWIFT/BIC
- [BIC EUR-Konto eintragen]
- Currency
- Euro (EUR)
- If you accidentally make a payment in euros to a CHF account —or vice versa—the bank will convert the amount. This will incur exchange rate and conversion fees, which you will be responsible for. If part of the amount is missing afterward, we will have to request payment of the difference.
- If in doubt, just ask. Sending an email to info@one-horizon.ch is quicker than reversing a transaction.
Security
Payments are processed through certified payment service providers, and the connection is encrypted from start to finish. We neither process nor store credit card information; it never even reaches our store.
Our Privacy Policy explains what data is collected when you place an order and how long we retain it.
Questions about your payment?
Send us an email with the order number, and we'll look into it. On business days, we'll respond within 24 hours.